
Free UK Delivery
30 Day Returns
Secure Checkout
Dedicated Support
Good to know
Frequently asked questions
How long does delivery take?
The total estimated delivery time is 6–10 business days from the date your order is placed. This includes:
- Handling time: 1–3 business days (Monday to Friday)
- Transit time: 5-7 business days (Monday to Friday)
Do you offer free shipping?
Yes we offer free shipping on all orders within the United Kingdom. There are no additional shipping charges at checkout.
Can I cancel my order?
Yes. You can cancel before your order is dispatched for a full refund. To initiate cancellation request, please contact us as soon as possible.
What is your returns policy?
You may request a return within 30 days of delivery. To be eligible, items must be unused, in their original condition, and accompanied by proof of purchase. For full details, see our Returns & Refund Policy.
Who pays for return shipping?
- If the item is faulty, damaged, or incorrect, we will cover the return postage cost in full and issue a full refund or a free replacement, as per your choice.
- If the return is because of change of mind, the customer is responsible for the return shipping cost. A full refund will be issued once we receive the returned item.