Billing Terms & Conditions
Last updated: 5 August 2026
These Billing Policy applies to all purchases made from Norvelith within United Kingdom. It explains how we handle payments, billing information, and payment verification when you place an order through our website.
1. Pricing and Currency
All prices on our website are listed in GBP (£) and include any applicable VAT in accordance with UK pricing regulations.
The price shown on the product page is the final price payable for your order, there are no additional fees or charges applied at checkout.
We offer free shipping on all orders within the United Kingdom.
2. Payment Methods
We accept the following trusted payment methods:
- Credit and Debit Cards: Visa, Mastercard, AMEX
- Digital Wallets: Apple Pay, Google Pay, Shop Pay
All payments are processed in GBP (£).
3. Payment Processing and Security
Payments are processed securely through authorised payment providers. We use appropriate security measures, including SSL/TLS encryption during transmission, to help protect your payment information.
We do not store or have access to your full credit or debit card details.
4. Payment Authorisation
By placing an order, you confirm that you are authorised to use the selected payment method and that the billing information provided is accurate and complete.
Payment must be successfully received before an order can be processed and dispatched.
5. Billing Information
You are responsible for providing accurate and complete billing details when placing an order. If incorrect or incomplete information is provided, this may result in delays, additional verification, or cancellation of the order where necessary.
6. Fraud Prevention and Verification
To help prevent fraud and unauthorised transactions, we may carry out reasonable verification checks before processing an order.
If we are unable to verify payment details or reasonably suspect fraudulent or unauthorised activity, we may decline or cancel the order and issue a refund where appropriate.
7. Refunds
Refunds are handled in accordance with our Return & Refund Policy and are issued to the original payment method used for the order.
8. Updates to This Policy
We may update these Billing Terms from time to time to reflect changes in our business practices, payment methods, or legal obligations. The latest version will always be posted on this page, and the date at the top will show when it was last updated.
9. Contact Us
If you need more information regarding billing and payments, please get in touch using the details below. We will be glad to help!
Email: info@norvelith.co.uk
Phone: +44 7348 949965
Customer Support Hours:
Monday to Friday: 9:00 AM - 5:00 PM (GMT)
Saturday: 10:00 AM - 4:00 PM (GMT)
Sunday: Closed
Our team responds to all enquiries within 24 hours - Sunday messages answered on Monday.